BetterHelp - Therapy

Online therapy in one app

BetterHelp - Therapy connects people with licensed therapists through a mobile service built for ongoing mental health support. It suits users who want remote counseling, prefer digital communication, or need more flexibility than a fixed in-person appointment can offer.

How it works

The app starts with an intake process covering your needs and preferences, then uses that information to help match you with a therapist. Communication takes place in a private therapy space, with options that can include secure messaging, live chat, phone sessions, and video calls.

• Therapist matching based on personal needs and preferences
• Asynchronous messaging for contact between scheduled sessions
• Live chat, phone, and video communication options
• Educational group webinars for broader mental health guidance

Who it is for

This is aimed at adults looking for convenient access to professional talk therapy from a phone. The range of communication formats may help users who are more comfortable writing than speaking, or who need therapy to fit around changing schedules. It can also be useful for people seeking support for specific concerns, depending on the therapist match available to them.

Place in Health & Fitness

With a 4.62 rating from 62,289 reviews and more than 1,000,000 installs, BetterHelp - Therapy is a widely used option in the category. Its focus is not self-guided fitness or simple mood tracking; the app centers on therapist-led support and continued communication. It is published by BetterHelp - Therapy Made Easy under the package com.betterhelp.